Job Description
The Operations Manager for the area of implementations & new projects ensures the successful execution of logistics operations during the launch of new customers or activities. Acting as an on-the-ground operational leader, they coordinate resources, enforce process compliance, and drive continuous improvement. They serve as the operational point of reference during critical ramp-up phases, ensuring performance, quality, and alignment with standards.
Key Responsibilities
Operational Launch Management
- Organize and oversee logistics operations during new customer or activity implementations.
- Define and allocate necessary resources (staff, equipment, storage areas).
- Ensure teams are properly sized, trained, and prepared.
- Coordinate actions across operations, IT, quality, and project teams.
- Supervise field operations and ensure adherence to defined processes.
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