💼 Full-Time Position

Operations Manager

🏢
Lean Solutions Group
📍 perímetro urbano barranquilla, atlántico, Colombia
📍
Location
perímetro urbano barranquilla, Colombia
📅
Posted
May 31, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

The operations manager will be required to work On-Site in Barranquilla

JOB SUMMARY

The Operations Manager is the main face when dealing with the day-to-day operation for both internal and external clients. They play a significant role in the partnership that takes place between our organization and the external client by setting the right tone for every interaction and resolution provided as well as guaranteeing a smooth operation.

RESPONSIBILITIES

  • Maintain effective communication with staff and clients, ensuring alignment in operational processes, conflict resolution, and relationship strengthening through meetings, emails, and calls.
  • Coordinate and analyze workload with QA and WFA, oversee productivity reports, manage operational requests, and allocate personnel according to client requirements.
  • Support supervisors and team lead, ensure staff training in internal procedures, and organize monthly meetings with formal foll...