Job Description
You will be responsible for managing the full branch operations function, including warehouse, logistics, dispatch, and customer support , ensuring seamless execution and high service delivery standards.
This is not a purely administrative role — it requires a hands-on leader who can drive performance, manage teams, and maintain operational discipline.
Key Responsibilities
- Oversee warehouse operations , including receiving, dispatch, and stock control
- Ensure inventory accuracy through effective stock management and regular stocktakes
- Manage and lead dispatch teams, drivers, and operational staff
- Monitor and improve logistics performance and on-time delivery
- Oversee the customer collection area , ensuring a smooth and professional experience
- Drive operational efficiency, safety, and housekeeping standards
- Maintain control over