Job Description
About the job Operations Manager (Retail)
- Completed Matric (Tertiary Qualification is a plus)
- 5+ years of team leadership in a complex, high-turnover environment
- 5 + Years Retail Operations Experience
- Matrix management skills to foster cooperation across business functions
- Thrive in a fast-paced environment, with a passion for rapid learning, adaptability, and strategic thinking
- Proven track record of delivering exceptional customer experiences
- Demonstrated ability to drive store targets and achieve outstanding results
Responsibilities:
- Ensuring efficient back-of- house operations, exceptional customer experiences, and adherence to company policies and procedures.
- This individual is the custodian of minimising or mitigating risk and as the Operations Manager, you will be responsible for optimizing processes, managing stock & running stocktakes, overseeing financia...