Job Description
Operations Manager
Operations: Client Services & Delivery
Bedford
Full time and Permanent
£45,000 - £50,000
Purpose of the role:
To provide relevant, up-to-date STEM skills for the present and future global workforce.
Role Purpose:
1. Evolve and develop strong and efficient foundations across Client Services and Delivery functions to enable scale.
2. Managing Client Services and Delivery teams to support and deliver high quality learning:
·Ultimate accountability for client satisfaction
·Creating strategy for further evolution of process, planning and delivery of programmes
·Nurturing team to high performance
Responsibilities:
·Process workflows
·Client/ Delivery Partner/ Employee lifecycles
·Projects
·Budget/ Financial Management (incl. sign off)
...