Job Description
Operations Manager – US Shifts Healthcare at Huntswood 2026
Posted 01 May 2026
Type FULL TIME
Job Overview
The Operations Manager (Healthcare) will work US shifts (3pm-12am) for a client in the United States. The role starts on 21 May 2026 and is a permanent, full‑time position based in Durban, KwaZulu‑Natal.
About the Company
Huntswood is a South African customer‑service and BPO provider that delivers contact‑centre solutions to global clients. The company operates from several sites, including an office in Durban.
Key Responsibilities
- People management – lead Team Leaders, run daily huddles, manage leave and disciplinary matters.
- Team/Leader development – coaching, mentoring, performance reviews and talent nurturing.
- Operational management – set objectives, monitor KPIs, control expenses and ensure compliance.
- Client relationship support – work with the Client Director, a...