Job Description
Job Title: Operations Supervisor
Account: German Appliance Brands
Salary: Up to 35K
Work Setup: Onsite
Location: Silver City
Shift Schedule: Graveyard Shift
Headcount: 16
Role Overview
We are looking for an experienced Operations Supervisor to manage and oversee a team in a BPO environment supporting international markets. The ideal candidate should possess strong leadership abilities, operational management experience, and the capacity to drive team performance while ensuring service delivery standards are met.
Qualifications
- Minimum of 2 years supervisory experience in a BPO environment
- Strong leadership and team management skills
- Willing to work onsite in Silver City
- Open to supporting US, Canada, Australia, or UK markets
- Willing to work on a graveyard shift schedule depending on the assigned market
- Can start immediately
- Former em...