💼 Full-Time Position

Operations Officer

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CHUBB
📍 Ho Chi Minh City, Ho Chi Minh, Vietnam
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Location
Ho Chi Minh City, Vietnam
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Posted
June 12, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Role Purpose
The Operations Officer provides day-to-day and advanced operational support for Consumer Line Products, including policy administration, system handling, policy servicing, premium booking, billing, reconciliation, and customer service. The role ensures service delivery in line with SLA, policy, and regulatory requirements, while supporting process improvement and operational efficiency. At senior level, the role also acts as a subject matter expert and key operational partner.

Key Responsibilities

1. Policy Administration and Business Support

  • Support policy administration, premium booking, renewals, endorsements, cancellations, and documentation accuracy.
  • Work closely with Underwriting and Business teams to provide operational and administrative support.
  • Ensure accuracy and completeness of policy data, premium booking, and documentation across systems.
  • Support implementation of standard operating proced...