Job Description
Job Responsibilities
- Timely and accurately data entry of daily sales order receives via Sales Representative, Email and phone call.
- Timely and accurate update and acknowledgement of change of ordering details and shared the update information to respective department.
- Timely liaise with Sales Representative with regards to customer’s order, stock level and sales enquiries.
- Timely resolve customer feedback / complaints and provide reservice recovery within 24 hrs.
- Prepare the delivery packing documentation such as barcode, sticker as per customer's requirement.
- Documentation for daily invoices as per SOPs.
- Other ad‑hoc duties as assigned by Reporting Line Manager.
- Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, any field;
- Candidate possess minimum 1 year of Clerical/Administrative Support, Customer Ser...