Job Description
Job Summary:
We are looking for an Operations Specialist to coordinate and administer the execution of operational processes. The Operations Specialist will operate assigned services and/or support functions. The position may manage and coordinate the work of vendors to ensure deliverables meet requirements for quality, timeliness and stay within budget.
Candidate will be required to work 5 days per week (inclusive of weekends and Public Holidays) and commit to the whole 6 months duration from April to Oct 2026.
Key Responsibilities & Duties:
Case management and case monitoring and closing within defined service levels:
Monitor, update and respond to cases.
Communicate with applicants and/or ICANN's contracted parties worldwide (gTLD registry operators and ICANN-accredited domain name registrars), as well as internal subject matter experts, to obtain or provide required information.
Update data within the system of ...