Job Description
Operations Specialist - Temporary Position, Part-Time
Primary Location: Singapore
Possible Hiring Locations: Singapore
Department: 0820 - Service Delivery, Support and Vendor Management
Coordinate and administer the execution of operational processes. The Operations Specialist (temporary, part-time) will operate assigned services and/or support functions. The position may manage deliverables to ensure they meet requirements for quality and timeliness.
This is a part‑time role that provides support on the weekends (Saturday and Sunday) and holidays.
Key Responsibilities & Duties:- Case management and case monitoring and closing within defined service levels:
- Monitor, update and respond to inquiries.
- Communicate with applicants and/or ICANN's contracted parties worldwide (gTLD registry operators and ICANN‑accredited domain name registrars), as well as internal subject matter experts, to obtain or provide require...