Operations Supervisor — Build & Elevate High-Impact BPO Team

Teleperformance is looking for a team manager in Cape Town with at least 2 years of operations supervisor or team leader experience in a BPO environment. The successful candidate will manage a team, ensure performance standards are met, and facilitate agent development. Responsibilities include evaluating performance reports, conducting team meetings, and adjusting processes in real-time to achieve business objectives. Open to working US/Shifted hours is essential.
#J-18808-Ljbffr