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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Operational Management
- Supervise day-to-day operations and ensure all tasks are executed efficiently.
- Develop and implement operational strategies to improve productivity and service quality.
- Monitor key performance indicators (KPIs) and take corrective actions as needed.
Team Supervision & Leadership
- Manage and oversee staff performance, ensuring adherence to company policies and procedures.
- Provide training, guidance, and mentorship to team members.
- Conduct regular team meetings and performance evaluations.
Process Improvement & Compliance
- Identify inefficiencies and implement process improvements.
- Ensure compliance with government regulations (e.g., DOLE, BIR, DTI, and other local agencies).
- Maintain updated knowledge of industry standards and best practices.
Customer Service & Client Relations
- Address customer concerns and ens...