Job Description
Join us as an Operations Support Agent at FedEx in Preston.
Working hours: 30 hours per week.
Shift pattern: Monday to Friday 13.00 - 19.00.
Salary: £14.02 per hour.
About FedEx
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. Our team of passionate people delivers outstanding experiences to customers worldwide.
Responsibilities
- Ensuring that customers' urgent packages get to the right place, on time.
- Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries.
- Checking and investigating failed shipment deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery.
- Entering data into our in-house tracking system.
- Running clear and effective communication and collaboration with the team, your manager, and oth...