Job Description
A forward-thinking African travel and safari company is seeking a resourceful and experienced OPERATIONS SUPPORT (RELIEF CONSULTANT & CONCIERGE SUPPORT)
This is a dynamic, multi-faceted role suited to a seasoned inbound travel consultant who thrives on variety, can step seamlessly into an active desk, and brings deep destination knowledge across East and Southern Africa. The ideal candidate is self-directed, detail-oriented, and comfortable managing client relationships and operational tasks independently in a fully remote environment.
Core Criteria:
This is a dynamic, multi-faceted role suited to a seasoned inbound travel consultant who thrives on variety, can step seamlessly into an active desk, and brings deep destination knowledge across East and Southern Africa. The ideal candidate is self-directed, detail-oriented, and comfortable managing client relationships and operational tasks independently in a fully remote environment.
Core Criteria:
- Minimum 5 years' inbound tour consulting experience, preferably with the American market
- Strong destination knowledge across Southern and East Africa, including logistics, regional experiences, and product specifics
- Proficiency in Tourplan, SafariPortal, HubSpot, or G Suite/Microsoft systems; comfortable with Excel, reporting, and spreadsheet formulas
- Ability to int...