💼 Full-Time Position

Operations Support Manager

🏢
CTBC Bank
📍 Los Angeles, California, United States
📍
Location
Los Angeles, United States
📅
Posted
June 19, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

POSITION SUMMARY:

Responsible for developing, managing, and motivating colleagues involved in back office operations under the guidance of an Operations Manager.

ESSENTIAL FUNCTIONS:

Managing Operations Support (100%)

  • Responsible for managing and coordinating duties and work functions in the Centralized Processing department which includes, but not limited to: Exceptions Desktop Non-Post, Overdraft and Stop Payment processing, Chargebacks, ACH & POS/ATM Reg E Disputes, POD Adjustments, Correspondent Bank Adjustments, Foreign Item Collection, Operational loess, Escheatment, Bank by Mail, In-house Lockbox processing etc.
  • Analyze operations of the department for effectiveness and identify consolidation or redistribution of duties as a result of the efficiencies gained from manual process changes and/or systems.
  • Ensures the department functions are processed efficiently and staff adheres to policies, procedures...