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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Operations management
- Provide support, guidance and direction to Presentations Specialists, and ensure methodologies and processes are followed and clients are receiving solutions in a timely and useful way
- Use metrics to understand and closely monitor operational performance e.g. demand vs. capacity fluctuations and forecasting of staffing requirements to optimize output
- Responsible for the day-to-day management and overall supervision of their local team members. This includes daily work in progress, as well as recruitment, training, staffing, skills development and performance management
- Understand and ensure adherence to regional policies - HR, Compliance and all departmental policies and procedures as well as health/safety regulations, including any location-specific guidelines
- Foster and maintain positive, professional work environment that promotes inclusivity, engagement, and rapid solutions for clients. Provide...