Job Description
Availability:
Immediate joiners preferred
Job Summary:
The Operations Supervisor (Team Leader) will lead and manage a team of B2B sales agents within a BPO/call center environment. This role is strictly focused on driving B2B sales performance, revenue generation, client acquisition, and conversion targets while ensuring high-quality customer interactions and operational excellence.
The ideal candidate must have a proven track record supporting B2B sales campaigns, coaching agents on consultative selling techniques, handling high-value client engagements, and consistently exceeding sales and revenue KPIs. This role reports directly to the Operations Manager.
Key Responsibilities
- Lead, motivate, and manage a team of B2B sales agents to consistently achieve or exceed revenue, conversion, and client acquisition targets.
- Drive daily sales performance through aggressive coaching, real-time monitoring, pipeline manag...