Job Description
Operations Technician 2 - Swing Shift
Onsite in Tampa, FL SHIFT M-F 2pm - 10pm The Operations Technician 2 (O) is responsible for providing exceptional 24x7 data center support for internal and external customers. Primary responsibilities include installations, troubleshooting, monitoring, and documentation.
Primary Responsibilities
- Work directly with colocation customers to isolate and troubleshoot issues as necessary.
- Responsible for the installation and troubleshooting of all copper and fiber cross connects and run bundles of cables throughout a data center.
- Layer 1 cable testing, including light testing, continuity Transmit/Receive, DB Loss Level, head-to-head testing. Terminate and test cabling using various connectors (LC/SC, RJ45).
- Thoroughly document all work within a ticket system in support of customer requests and execution of installation tasks.
- Manage and prepare incoming and outgoing customer tape ...