Job Description
- 1 year contract (renewal basis)
- Ang Mo Kio
- 12 Hours Rotating Shift (8AM – 8PM / 8PM – 8AM)
- Basic Salary / Up to $2,900 + Shift Allowance
Provide single point of contact for incident, service request, and escalation.
- Monitor, manage, and maintain data centre operation and facilities.
- Daily monitoring of status
- Ensure proper running of the existing data centre systems.
- Perform tape mount and un-mount for the backup operation.
- Handle the portable media storage for off-site storage.
- Liaise with the vendor on maintenance and enhancement issues.
- Troubleshoot and report system incidents/problem and abnormalities.
- Resolve incidents related to routine problems or known issues.
- Adhere to service level agreement for response time and turnaround time.
- Able to work shift including weekends and public holidays.