Job Description
Where customer service meets premium eyewear and medtech innovation.
Are you looking for a retail role in eyecare where you can grow, learn, and make a difference? Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray‑Ban, Meta, Oakley, Prada & Nuance.
What You’ll Do
- Coordinate and manage daily clinic schedules to maximise efficiency
- Book and manage customer appointments confidently and accurately
- Welcome customers and act as the first point of contact in-store
- Support smooth handovers from the testing room to the sales floor
- Support and coordinate optometrist team members throughout the day
- Proactively identify challenges and confidently challenge colleagues to deliver the best possible customer experience
- Balance clinical coordination and customer‑facing activity in a fast‑paced environment
This role carries additional respo...