Job Description
Title : Oracle Utilities Consultant Type : Contract to Hire Location : 100%Remote (Onshore to Canada) Salary: INR : Open Technical/AMS/Oracle Utilities Consultant • Managing a support ticket system • Providing support to the business users including incident and problem management. • Evaluating, testing, and approving monthly patches and quarterly releases, and communicating changes to all impacted stakeholders. • Maintaining and implementing configuration changes to Oracle CCS. • Monitoring system alerts and integration performance. • Maintaining and updating relevant system and training documentation and providing training to the business on changes. • Maintaining Oracle and BI Publisher reporting, developing new reports, updating the dashboard • Supporting the workgroup with utility industry knowledge. • Knowledge Transfer: develop and/or enhance instructions or job aids as needed and through job involvement. • Assess and build and/or update ‘RUN’ processes as needed. • Collaborate ...