Job Description
Job Summary
Customer facing services for a Region or specific Country. Telephone and email support for any inquiries from Customers or internal teams. Processing customer´s purchase order process and their accurate follow up. Day-to-day support activities and transactions for Indigo and non-Indigo areas, which could be any or all the following examples: Order management, training coordination, quoting, crediting, managing returns & replacements, administration and log relocations, cancellations, and Customer disputes.
Years of experience needed: 2–3
Technical Skills
- Professional demeanor, initiative to work independently, but also ability to accept and follow instructions.
- Fluently communicate in English and Spanish.
- Work closely with internal teams to identify system requirements.
- High level of communication in general.
- Able to meet client needs and offer the best solution.
- Sensitive communication....