Job Description
About the Role
Join a global manufacturing leader where your attention to detail and customer-first mindset make a direct impact. As a Customer Order Specialist, you’ll play a vital role in delivering a seamless experience for our customers across the U.S.—from order entry to delivery.
What You’ll Do
+ Act as a trusted partner to customers, ensuring a smooth and positive experience from order placement through delivery
+ Accurately enter, review, and manage customer orders and quotes within our ERP system
+ Monitor order progress, communicate updates, and proactively address questions or changes
+ Interpret product specifications and configurations to ensure accuracy and alignment with customer needs
+ Manage incoming requests through a shared inbox, prioritizing tasks and staying highly organized
+ Collaborate with internal teams (sales, operations, engineering) to resolve issues and keep orders moving
+ Identify way...
Join a global manufacturing leader where your attention to detail and customer-first mindset make a direct impact. As a Customer Order Specialist, you’ll play a vital role in delivering a seamless experience for our customers across the U.S.—from order entry to delivery.
What You’ll Do
+ Act as a trusted partner to customers, ensuring a smooth and positive experience from order placement through delivery
+ Accurately enter, review, and manage customer orders and quotes within our ERP system
+ Monitor order progress, communicate updates, and proactively address questions or changes
+ Interpret product specifications and configurations to ensure accuracy and alignment with customer needs
+ Manage incoming requests through a shared inbox, prioritizing tasks and staying highly organized
+ Collaborate with internal teams (sales, operations, engineering) to resolve issues and keep orders moving
+ Identify way...