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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Perform accurate and prompt entry of orders in the system.
- Ensure timely and accurate processing of orders received through the order hotline and faxes.
- Ensure that critical information with regards to urgent delivery, special timing request are communicated and followed up with the delivery section till completion of delivery.
- Deliver prompt and efficient service to order processing via call centre hotline, email, sales order.
- Ensure procedures for processing of item with sales restrictions, orders that require price approval and other principal specified requirements are strictly adhered to.
- Manage and co-ordinate the flow of information between customers, principals, warehouse and delivery team concerning status of orders/ delivery arrangements and wrong orders.
- Verify and analyze information provided. Resolve issues on the spot whenever possible, otherwise assign task to relevant departments for resolution or rectificati...