Job Description
Job Title: Order fulfilment/ B2B Customer Support
Department: B2B Customer Services, UK Operations
Reporting To: Customer Services Team Leader / Team Manager
Location: Marlow (Office-based)- Hybrid after 3 months.
Hours - Monday - Friday - 9am-5pm
Role Overview
As a Order fulfilment/ B2B Customer Support, you will be responsible for managing customer accounts, processing complex orders, and working cross-functionally to ensure seamless operations and timely issue resolution.
This role is ideal for someone who is passionate about delivering exceptional customer service, thrives on problem-solving, and is committed to driving service excellence.
Benefits
Salary: £30,000 per annum
Pension Contributions: 5% employer contribution with a 4% employee contribution
Benefits Hub: Access to a wide range of employee benefits
Private Medical & Dental Insurance: Single cover provided
Holiday Allowance: 25 days annual leave plus bank holi...
Department: B2B Customer Services, UK Operations
Reporting To: Customer Services Team Leader / Team Manager
Location: Marlow (Office-based)- Hybrid after 3 months.
Hours - Monday - Friday - 9am-5pm
Role Overview
As a Order fulfilment/ B2B Customer Support, you will be responsible for managing customer accounts, processing complex orders, and working cross-functionally to ensure seamless operations and timely issue resolution.
This role is ideal for someone who is passionate about delivering exceptional customer service, thrives on problem-solving, and is committed to driving service excellence.
Benefits
Salary: £30,000 per annum
Pension Contributions: 5% employer contribution with a 4% employee contribution
Benefits Hub: Access to a wide range of employee benefits
Private Medical & Dental Insurance: Single cover provided
Holiday Allowance: 25 days annual leave plus bank holi...