Job Description
About the role
You will manage sales order creation and coordination for equipment, kits and spare parts based on customer purchase orders. Working closely with Order Desk, Supply Chain team and Customer Project Managers, you will ensure accurate SAP order processing and timely communication of delivery schedule to customers. This role also contributes to professionalizing and strengthening our order management processes to support ITEC growth.
Responsibilities
- Create and maintain Sales Orders (SO) in SAP based on Customer POs for equipment, kit and spare part.
- Follow sales order processing flow with Order Desk on order verification, confirmation and customer delivery schedule updates via portals or email.
- Coordinate with Supply Chain team and Customer Project Managers to align on latest production and delivery schedules.
- Review customer T&Cs such as Incoterms, payment terms, delivery points, and documentation requirements ...