Job Description
ESSENTIALDUTIES AND RESPONSIBILITIES:
- Processing sales orders for the company‘s sales divisions.
- Developing documentation related to support.
- Planning inventory control.
- Arranging distribution of products.
- Solving problems in cases of product returns.
- Placing orders, processing return requests, and entering credits.
- Handling customer inquiries regarding product information, ordering procedures, special orders, pricing, quotes, problems, returns, and shipping.
- Communicating with customers about order status, any delays, or problems with their requests.
- Serving as a liaison with third-party delivery services to coordinate deliveries and resolve problems.
- Providing information and assistance as needed to inventory and warehouse personnel to expedite
- processing of damaged and defective merchandise.
- Performing additional duties as required or requested....