Job Description
The Position:
As the Order Processing Executive (Sales) you will be responsible for handling all aspects of order entry, processing, tracking, and fulfilment, ensuring timely and accurate delivery to customers. This role plays a critical part in providing an excellent customer experience and supporting overall supply chain efficiency.
Key Responsibilities:- Customer Sales Support
- Respond to customer inquiries via email, phone, or chat in a professional and timely manner.
- Prepare quotations and product information based on client requirements.
- Order Processing
- Enter and process customer orders accurately in the ERP or order management system.
- Validate pricing, product specifications, and delivery requirements before order confirmation.
- Coordinate with production and warehouse teams to confirm availability and delivery timelines.
- Generate sales orders, invoices, delivery or...