Order Taker

We are seeking a detail-oriented and customer-focused Order Taker to join our dynamic team in Istanbul, Türkiye. In this role, you will be the vital link between our customers and our operations, ensuring every order is accurately captured, processed, and communicated with precision and enthusiasm. You will work in a fast-paced environment where your ability to remain calm, organized, and collaborative directly impacts customer satisfaction and operational efficiency.

• Receive and accurately record customer orders through various channels (in-person, phone, or digital systems) with meticulous attention to detail
• Input orders into the Point-of-Sale (POS) system efficiently and accurately, ensuring all specifications and special requests are clearly documented
• Clarify customer requirements and preferences through active listening and thoughtful questioning to ensure complete order accuracy
• Communicate orders clearly to relevan...