Job Description
Senior OTC expert with Lean Six Sigma strength and solid SAP/automation skills
Leads cross‐functional OTC process optimization and GBS alignment.
Sobre nuestro cliente
International Manufacturing Company in Bajio Region.
Descripción
Lead end-to-end optimization of the
Order-to-Cash (OTC) process
, covering the full lifecycle from order entry to cash application and dispute resolution.
Drive
high-complexity continuous improvement initiatives
across OTC processes using Lean Six Sigma methodologies (DMAIC), identifying inefficiencies, bottlenecks, and defect drivers.
Analyze operational and financial data to identify
process gaps, root causes, and improvement opportunities
impacting billing accuracy, collections performance, and overall working capital.
Facilitate
cross-functional workshops and process mapping sessions
to standardize OTC workflows, improve governance models, and strengthen global process documentation.