💼 Full-Time Position

OSS TECH 1

🏢
FIRST WORLD TRADER PROPRIETARY LIMITED TRADING AS EASYEQUITIES (PURPLE GROUP LTD.)
📍 taguig, metro manila, Philippines
📍
Location
taguig, Philippines
📅
Posted
May 29, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

OSS Tech 1 is responsible for providing technical assistance to all end‑users and IT infrastructure support, ensuring all IT related issues or requests are facilitated promptly.

Benefits

  • Hybrid work setup
  • Competitive salary and benefits
  • Access to KMC’s exclusive pantry (MadMax Coffee, Fresh Fridge)
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves

Responsibilities

  • Provides first‑line investigation and diagnosis
  • Resolves and closes incidents/service requests as per help desk procedures and allocated timelines
  • Escalates unresolved incidents/service requests within agreed timescales
  • Communicates with client regarding incident progress
  • Ensures tickets are always updated until issues are resolved
  • Conducts hardware and software maintenance and support
  • Performs IMAC (Install, Move, Add, and C...