Outbound Telesales & Customer Insight Executive

A leading media company in Lahore is seeking a Customer Service Representative to gather and document customer feedback. This role includes making large volumes of outbound calls, analyzing customer needs, and ensuring compliance with SOPs. The ideal candidate will have a graduation degree and at least one year of experience in customer services or call centers, alongside strong communication and problem-solving skills. The position requires adaptability and the ability to work under pressure.
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