Job Description
To support the Outlet Manager or Outlet Senior Manager in overseeing the daily operation of the outlet, ensuring service excellence, guest satisfaction, and smooth team coordination. The Outlet Assistant Manager plays a key operational role on the floor, supervising service teams, maintaining standards, and ensuring an efficient workflow throughout service periods.
This role contributes to the outlet’s success by ensuring consistent execution of brand standards, supporting team development, and maintaining a positive and organized work environment.
Key Responsibilities
Operational Leadership & Excellence
- Supervise daily outlet operations, ensuring smooth coordination and consistent service delivery.
- Act as shift leader, maintaining a strong presence on the floor to monitor quality and service flow.
- Support the Outlet Manager in ensuring adherence to health, safety, and hygiene standards (HACCP and internal policies).