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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Operational Management
- Supervise daily operations of the catering outlet, including food preparation, service delivery, and inventory management.
- Monitor outlet performance, ensuring adherence to company standards and operational guidelines.
- Optimize resource allocation, including labor and materials, to improve efficiency.
Customer Service and Satisfaction
- Ensure consistent delivery of excellent customer service.
- Address customer complaints and feedback effectively to maintain satisfaction and loyalty.
- Promote a positive dining experience by managing service quality and ambiance.
Staff Supervision and Development
- Lead, train, and motivate the outlet staff to deliver top‑notch service.
- Conduct regular team meetings to address operational updates and challenges.
- Manage staff schedules and performance evaluations, ensuring a productive workforce.