Job Description
Place of Work:
Food and Beverage Outlet
Scope and General Purpose of Job:
Functions as the Business Manager and a Marketing Specialist for the Outlet, to ensure that the outlet operate successfully, in accordance with the standard of the hotel and are individually profitable
Responsible to:
Director of Food and Beverage
Responsible for:
Assistant Manager - Outlet
Team Leader - Outlet
All other Food and Beverage Employees in the Outlet
Main Duties
Administration
·Ensures that the Food and Beverage activities in the outlet are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
·Prepares and updates the Departmental Operations Manuals.
·Conducts regular departmental communications briefing and meetings.
Customer Service
·Ensures that all employees deliver the brand promise and provide exceptional gue...