💼 Full-Time Position

Outpatient Administrative Specialist - SCSD

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SUNY Upstate Medical University
📍 Syracuse, NY, United States
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Location
Syracuse, United States
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Posted
June 22, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Summary:
The Outpatient Administrative Specialist will provide clinical administrative support to the school-based mental health team located within the Syracuse City School District supporting students and families. May assist in the preparation of monthly report of activities by compiling statistical data relative to clinic services as needed or requested. Serves as a resource for providers and staff relative to the referral and authorization processes. Assist with patient check-in and check-out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information; generates routine forms and other documentation. Manage the EPIC Referral WQs. Answers phone, prioritizes incoming mail, faxes and correspondence. Work with/advise patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co-pays, etc. Applies understanding of the need for ABN's and Waiver of Lia...