Job Description
Known internally as Part-time Careline Operator
Location: Office based in Ringwood, Hampshire
Hours: 26.25 hours per week, covering a rolling rota of 4 shifts on / 4 shifts off, including some weekends and Bank Holidays (this may include work over Christmas and Easter periods)
Shifts: 10:30pm - 6.30am, occasional flexibility required to cover absence
Pay rate: From £13.70 per hour (inclusive of shift allowance), depending on experience
About the role
Our Part-time Call Operators provide emergency assistance and reassurance to thousands of retired Homeowners living in independently owned retirement apartments right across the UK.
You will work as part of the team, providing telephone-based customer support with responsibilities including:
Taking incoming calls and responding to a variety of situations including medical emergencies, fire pa...