Job Description
Job Summary
We are looking for a proactive and organised part-time Customer Service & Administrative Support professional to join our team. In this dual-function role, the primary focus will be on delivering outstanding customer service, while also providing support for general HR and day-to-day administrative tasks that keep operations running smoothly.
This is an excellent opportunity for someone who enjoys working in a dynamic environment, can manage multiple tasks efficiently, and thrives in a people-facing role.
Key Responsibilities
Customer Support
- Serve as the first point of contact for customer inquiries via phone, email, and in person.
- Provide accurate information about programmes, schedules, fees, and facility policies.
- Handle enrolment, registration, and booking processes in a timely and accurate manner.
- Resolve customer concerns and complaints...