Job Description
Deliver outstanding service as a part time Customer Care Representative at Wightman in Stratford. Support customer inquiries via phone, email, and in-person with expertise in Wightman’s services.
In this part time role, you'll be responsible for creating exceptional experiences for Wightman customers. Engage with customers on various inquiries regarding internet, TV, telephone, and mobility services. This position requires strong communication skills and an ability to manage multiple tasks while offering accurate information and prompt service.
Key Responsibilities:
• Greet customers professionally in person, over the phone, and via email
• Provide information on Wightman’s core services to new customers
• Schedule installations with Field Technicians efficiently
• Communicate order status with customers and departments
• Produce reports for management and office updates
Requirements:
• Experience in customer service is required
• Call center experience in...
In this part time role, you'll be responsible for creating exceptional experiences for Wightman customers. Engage with customers on various inquiries regarding internet, TV, telephone, and mobility services. This position requires strong communication skills and an ability to manage multiple tasks while offering accurate information and prompt service.
Key Responsibilities:
• Greet customers professionally in person, over the phone, and via email
• Provide information on Wightman’s core services to new customers
• Schedule installations with Field Technicians efficiently
• Communicate order status with customers and departments
• Produce reports for management and office updates
Requirements:
• Experience in customer service is required
• Call center experience in...