Job Description
Koniag Data Solutions, LLC a Koniag Government Services company **,** is seeking a Part- Time Help Desk Technician with a Secret Security clearance to support KDS and our government customer in Arlington, VA.
**Essential Functions, Responsibilities & Duties may include, but are not limited to:**
+ Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety of end user and other devices such as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones.
+ Tier II technicians are the primary POC for incident and problem resolution and escalation.
+ Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base.
+ Ensure Information Assurance (IA) requirements are met for all devices.
+ Knowledge of automated system customer support methods a...
**Essential Functions, Responsibilities & Duties may include, but are not limited to:**
+ Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety of end user and other devices such as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones.
+ Tier II technicians are the primary POC for incident and problem resolution and escalation.
+ Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base.
+ Ensure Information Assurance (IA) requirements are met for all devices.
+ Knowledge of automated system customer support methods a...