Job Description
Laundryheap is a fast-growing tech start-up transforming the laundry and dry cleaning industry, offering 24-hour pick-up, cleaning, and delivery across 11 global markets.
We are looking for a Regional Associate to join our Partner Operations team in London. Reporting to the Regional Manager, you will play a key role in maintaining service quality, supporting partner facilities, and driving operational improvements.
Key Responsibilities
On-site Audits & Visits
- Conduct regular audits and site visits across partner facilities
- Ensure compliance with operational standards and service quality
- Identify issues and implement corrective actions
Partner Management
- Support onboarding and offboarding of partner facilities
- Provide hands‑on training on systems, processes, and app usage
- Build strong relationships and support operational improvements