Job Description
We are the UK's largest Motorhome dealer and one stop destination for all Motorhome requirements. We sell new and used motorhomes, parts and accessories, undertake motorhome services/repairs and have an onsite cafe and leisure facilities. We employ around 200 staff at our 13 acre site.
Job description:
- Front of house retail parts advisor for walk in, phone, email, CMS and shared email enquiries. Generating quotations for habitation, mechanical and bodyshop parts and answering queries regarding orders
- Creating welcoming working relationships with customers to promote reliability, responsibility and trust to retain a returning customer base
- Using manufacturer websites to ensure correct identification of parts/communicating with manufacturers to gain part numbers, prices, availability and confirm ETA's
- Adding customer correspondence onto CRM system including part chases and customer updates
- Money handling, end of day ba...