Job Description
Ntt Ford Zululand is looking for a Parts Manager to join our team.
Key Responsibilities and Duties
- Inventory Management: Ordering, receiving, and stocking parts, while monitoring for slow-moving items and managing returns to suppliers.
- Team Leadership: Hiring, training, supervising, and mentoring department staff to ensure productivity and safety compliance.
- Customer Service: Assisting internal (service technicians) and external customers in identifying and purchasing parts, handling inquiries and complaints.
- Financial Performance: Setting and maintaining pricing to ensure profitability, creating reports on sales, and managing budgets.
- Supplier Relations: Developing relationships with vendors to ensure competitive pricing and timely, accurate, and efficient ordering.
- System Operations: Utilizing and maintaining the inventory management system (ERP) for tracking, ordering, and inventory accuracy.