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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Key Responsibilities
- Promote and sell parts and related services to both existing and prospective customers.
- Build, develop, and maintain strong, long-term relationships with clients through professional and responsive service.
- Deliver exceptional customer service by demonstrating a proactive and customer-focused approach at all times.
- Handle customer queries, complaints, and concerns efficiently, ensuring issues are resolved to achieve maximum customer satisfaction.
- Manage and monitor all back orders, providing customers with accurate daily updates and feedback.
- Assist customers in identifying the correct parts by effectively using parts catalogues and technical resources.
- Prepare and process sales quotations, estimates, picking slips, internal transfers, and invoices accurately and timeously.
- Process internal and external parts invoices in accordance with branch requirements an...