Job Description
Canso Ford Sales is currently seeking a motivated individual to join our team as an Parts & Service Advisor.
What would your duties be as an Parts & Service Advisor at Canso Ford Sales?
The Parts & Service Advisor is responsible for guiding Canso Ford’s customers through the maintenance and repair of vehicles while creating a great first impression.
Responsibilities include but not limited to:
· Scheduling customer appointments for vehicle maintenance and repair.
· Keeping customers informed on status of repairs/service and address customer questions, needs, and concerns.
· Ensuring customer vehicles are returned to the customer clean and with all items identified for service/repair carried out appropriately and on time.
· Continually confirming accuracy and relevance of all department forms, menus, and pricing guides.
· Consistently improving delivery of service for excellent customer satisfaction.