Job Description
1. First Responding Duties
- Respond promptly to teacher requests for assistance involving students in distress or behavioural escalation
- Escort and remove students safely to designated pull-out or intervention areas
- Provide immediate triage and basic counselling support for students experiencing emotional or behavioural flare-ups
- Contact parents/guardians to provide initial updates on incidents
- Provide case inputs and updates to relevant stakeholders (SC, SENO, DM, SDT) for follow-up intervention planning
2. Befriending & Mentoring
- Build rapport with students identified as at-risk of re-offending or repeated behavioural incidents
- Provide ongoing mentoring and emotional support to encourage positive behaviour and engagement
- Support students' social-emotional development through consistent check-ins
3. Other Duties