💼 Full-Time Position

Patient Access Associate

🏢
SUNY Upstate Medical University
📍 Syracuse, NY, United States
📍
Location
Syracuse, United States
📅
Posted
June 10, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Job Summary:
Ensures smooth patient flow and proper registration for all services provided in Nappi including ambulatory clinic registration, lab, radiology, convenience care, and infusion procedures.
-Interviews patients to complete registration process to obtain demographics and financial information.
-Determines if patient is in need of an estimate based on current CMS No-Surprise Act requirements, informs patient of estimate, estimated out-of-pocket balance, offer to collect and/or offer payment plan or financial assistance. Copay collection.
-Registration WQ monitoring, quality review and support.
-Will act as a liaison between patients and internal departments
Minimum Qualifications:
Associate's degree and two (2) years of related patient
financial/insurance/registration experience in healthcare related
setting or equivalent combination of education and experience
required. Working knowledge of medical terminology, medical billing
and excell...