💼 Full-Time Position

Patient Access Customer Service Representative

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R1 RCM
📍 Round Rock, TX, United States
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Location
Round Rock, United States
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Posted
June 06, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Are you passionate about helping people during critical moments while building a career in healthcare customer service? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.  At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

**Location: 201 Seton Pkwy, Round Rock, TX 78665**

**Schedule: Emergency Department** **:** **Sunday-Tuesday 6pm-6am & Wednesdays 6pm-12am.**

As a Patient Access Representative, you will be the first point of contact for patients, ensuring they receive fast, compassionate, and accurate access to care.

This is more than registration — it’s a frontline healthcare customer service role where you directly impact patient experience, hospital operations, and revenue cycle success.

**What You’ll Do:**

+ Pr...