Job Description
Join Cleveland Clinic Avon Hospital and experience world-class healthcare at its best. Avon Hospital provides state-of-the-art healthcare to all its patients and is a proud Magnet Hospital awarded by the American Nurses Credentialing Center. This designation is the highest honor an organization can receive for professional nursing practice.
Cleveland Clinic was the first hospital in the nation to make exceptional customer service a cornerstone of its mission. As a Patient Access Representative, you will create a welcoming experience by pre-registering and greeting patients in the Emergency Department, verifying information, collecting copays for diagnostic services and pre-registering patients for outpatient care. In this essential role, you will help ensure a seamless patient experience while serving as the first point of contact for patients, families and physicians, with opportunities for career growth across Customer Service and other Cleveland Clinic departments.
Cleveland Clinic was the first hospital in the nation to make exceptional customer service a cornerstone of its mission. As a Patient Access Representative, you will create a welcoming experience by pre-registering and greeting patients in the Emergency Department, verifying information, collecting copays for diagnostic services and pre-registering patients for outpatient care. In this essential role, you will help ensure a seamless patient experience while serving as the first point of contact for patients, families and physicians, with opportunities for career growth across Customer Service and other Cleveland Clinic departments.